Shipping & Delivery Policy

1. Complimentary Express Shipping

NOVA Market provides complimentary express worldwide shipping on all orders totaling $99 or more after any active promotional discounts have been applied. For orders beneath this threshold, a flat $9.99 shipping contribution is applied at checkout.

2. Processing & Dispatch Windows

All verified marketplace orders are routed to climate-controlled partner fulfillment hubs within 4 hours. Dispatch occurs Monday through Saturday. Orders received on Sundays or national holidays are dispatched the following business day.

3. Estimated Arrival Timelines

• Domestic Priority Express: 2 to 4 business days
• North America & Western Europe: 3 to 6 business days
• Asia-Pacific & Australasia: 4 to 7 business days
• Rest of the World: 7 to 10 business days

4. Live GPS Waybill Tracking

Upon parcel handover to the carrier, a unique tracking waybill number is generated and automatically populated in your account dashboard and dispatched via email.